Susanne is a Principal at Cadence Research & Consulting and Head of our Medical Communications group. Susanne has over 15 years of experience in medical meeting management and joined Cadence shortly after it was founded. Through Susanne’s extensive experience in the industry, she is an invaluable resource for innovative ideas in logistics management, relationship management, and the implementation of new technologies. Her customer service skills have given her an excellent reputation throughout the healthcare market space and her knowledge of 5 languages ensure that all programs are managed with cultural sensitivity.
Susanne has been hired by large and small pharma companies to help identify and introduce them to their main key-opinion-leader stakeholders and therefore help build important relationships for clients. She is an expert in maximizing budgets in order to optimize a client’s return on investment.
Previously, Susanne was a VP of Operations at the then newly created Tiba Oncology, where she formed a team that specialized in client-focused meetings. Prior to that, she was a part of the operations team at Physicians’ Education Resource (PER) and Amgen (Europe) where she was responsible for conference and meeting planning for both CME and non-CME events. Her work at Amgen and PER provided her with an excellent insight into pharmaceutical regulations and guidelines. Susanne started her career in the hospitality industry followed by 8 years of service in the Swiss Diplomatic Service where she received extensive training in foreign relations and meeting planning. During her career in the Foreign Service, Susanne was stationed in Berne, Switzerland; Manchester, UK; Hong Kong, China; Dar es Salaam, Tanzania as well as Teheran, Iran.
Susanne holds a BA (equivalent) in Business Administration, earned in Willisau, Switzerland and a “Proficiency in English” Diploma from the University of Cambridge, Cambridge, UK.